Privacy & Cookie Policy
At Baukjen, we are committed to ensuring that our website is easy to use and provides the best possible experience. To achieve this, we use cookies to enhance functionality, analyse usage, and personalise content.
Cookies help us understand how you interact with our site and allow us to make improvements. They also enable essential features such as login management and shopping basket functionality. Disabling certain cookies may limit access to some parts of the website or cause them to function improperly.
What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit our website. They help us distinguish you from other users and tailor your experience accordingly.
Cookies do not contain personally identifiable information such as your name, address, or payment details. However, some may include a unique identifier to improve functionality and offer personalised content.
How We Use Cookies
We use cookies to:
- Ensure the effective operation of the website, including secure transactions and user navigation.
- Provide personalised product recommendations and advertisements.
- Gather analytics on browsing and purchasing behaviour to enhance the shopping experience.
- Fulfil contractual obligations with third parties for referral-based transactions.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website’s core functionality, including secure logins, shopping cart operation, and e-billing services. They cannot be disabled.
Functionality Cookies
These cookies enhance usability by remembering user preferences, login details, and previously viewed products.
Analytics and Performance Cookies
These cookies help us analyse user behaviour and website performance to improve user experience. We may use third-party services, such as Google Analytics, for this purpose.
Targeting and Advertising Cookies
These cookies enable us and our marketing partners to display tailored advertisements based on your interests and measure the effectiveness of marketing campaigns.
Third‑Party Data Services
We partner with trusted data providers to help us understand patterns of customer purchases and engagement across the home‑shopping and direct retail sector.
Club Canvasse service via Experian
Your personal data is shared with Experian Ltd for the purposes of managing a service called Club Canvasse, a home shopping and direct retailer data co-operative of which Izzie and Ollie Ltd are members. By sharing information on what customers buy and pooling that with contributions from other members of the co-operative, the service allows which Izzie and Ollie Ltd to better understand our customers and to communicate with you more effectively. Please note, your personal information is not shared with any of the other members of the co-operative, and only aggregated data on the number and value of purchases is provided to members e.g. we will receive a report which states how many customers who have bought from us in the last 0-12mths, and who have also bought from other members of the co-operative in the last 0-12mths, or the last 24mths, last 36mths etc. To understand more please click through to Experian’s website to understand more about their marketing services.
Managing and Disabling Cookies
You can control cookies via your browser settings. However, disabling certain cookies may impact website functionality.
How to Adjust Cookie Settings in Popular Browsers:
- Google Chrome: Go to "Settings" > "Privacy and security" > "Cookies and other site data"
- Mozilla Firefox: Click the menu and select "Options" > "Privacy & Security"
- Safari: Go to "Preferences" > "Privacy" > "Manage Website Data"
- Microsoft Edge: Go to "Settings" > "Cookies and site permissions"
For more information, refer to your browser’s help menu or visit www.aboutcookies.org.
Contact Us
If you have any questions regarding our Cookie Policy, please contact our support team.